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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bing Bong

Bing Bong

March 17, 2026

1  out of  5
rating by Bing Bong
"Terrible. Had my ex sister inlaw listed as my wife for years after telling them to change it a million times. Had a house that was supposed to have the best coverage available, filed a claim then was told I have a 15% deductible on a 30k roof repair... was then told that I couldn't be changed after trying to file the claim. That literally destroyed my marriage but the funny thing is she still uses them after the divorce knowing they screwed it up since she was there for the policy setup. Throwing money into a burn barrel for heat is more productive that using Richard Martin's State Farm."
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DP Baptistchurch

May 5, 2025

5  out of  5
rating by DP Baptistchurch
"The best insurance company and the best agent to help with all your insurance needs. Richard is very kind and helpful, very professional. I would recommend Richard and State Farm over any other insurance company and have been with them for almost 50 years now! You can't go wrong with this choice!!!!"
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Megan Williams

September 4, 2024

5  out of  5
rating by Megan Williams
"Richard Martin is the best agent. He truly cares about all his clients and does what’s best for them."
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Marcia Faulk

October 19, 2023

5  out of  5
rating by Marcia Faulk
"Great customer support."
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Jasminne P

October 18, 2023

5  out of  5
rating by Jasminne P
"Simply the best! They are a true gem, always willing to help and customer service driven. I appreciate them for always being friendly and patience. I def recommend them. Thank you Mr Richard and Mrs. Toni."
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Stephanie Gilley

March 17, 2021

5  out of  5
rating by Stephanie Gilley
"They are so sweet here"
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Kyle Barksdale

January 26, 2021

5  out of  5
rating by Kyle Barksdale
"Great people to work with. They are always quick to respond and help. I have enjoyed working with Richard and his team for the past 4 years. Highly Recommend!"
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Tonya Brock

October 17, 2019

1  out of  5
rating by Tonya Brock
"I have to agree with Mr Valentine!!! If I have to hear " with all due respect" or "young lady" one more time I will scream!!!!!!!!! She says these 2 phrases every other word... so annoying. She told me she "couldn't " give me copies my last 2 bills that were mailed, (misplaced while moving)... I had to call the 800 number and have them emailed to me. She acts as though she doesn't have a lot of acknowledgment when it comes to insurance... On a good note my car insurance is at Joe Gaddis in Trenton and I've never had one problem!"
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David bryson

March 13, 2019

5  out of  5
rating by David bryson
"Always gets the job done"
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Rain Valentine (Rain)

March 3, 2019

1  out of  5
rating by Rain Valentine (Rain)
"A Jealous Wife who knows "nothing" more than what my wife knows about State Farm. Especially my wife who worked with Higher corporates for many years! I don't see this place lasting very long especially their in the low ranking margins."
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Ruth DeLange

September 17, 2018

4  out of  5
rating by Ruth DeLange
"Been with State Farm over 20 years and feel like the last 3 years have been a hassle, since coming to this agency. I also have a young adult son, so I know some of it is that. If insurance was like this when I was a kid, neither me, nor any of my 4 siblings would have been allowed to drive. Just unbelievably expensive now for the kids."
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AC B

August 5, 2018

5  out of  5
rating by AC B
"Professional, courteous, honest, and sharp. A genuine pleasure to work with."
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Matthew Swain

March 22, 2018

5  out of  5
rating by Matthew Swain
"A great place to have your insurance with. Twice I have called last second to get insurance for a newly purchased vehicle and both times they went out of their way to get the "insurance binder" ready and faxed to the dealer and catoosa county tag office. They also called and kept up with us after one of our accidents. Thanks all the help!"
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TERRY D BEARD JR

December 17, 2016

5  out of  5
rating by TERRY D BEARD JR
"Always very friendly and answers any questions I have. very pleasant staff."